Reverend S. C. Dixon, General President

Rev. Pernell R. Trent, Sr., General Secretary

course

Effective Sales Presentations

by admin 20 Lessons in

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Products and services are not bought, they are sold. The proven sales methods found in this course will boost your confidence and productivity.

Lessons

NPSST1

Length: 5 minutesComplexity: Standard

A sale is made on every call you make. Either you sell the client some stocks or he sells you a reason he can’t. Either way a sale is made, the only questions is who is gonna close. – Jim Young (Ben Affleck)

NPSST2

Length: 4 minutesComplexity: Standard

“Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others.” — Marianne Williamson

NPSST3

Length: 4 minutesComplexity: Standard

“A good character carries with it the highest power of causing a thing to be believed.” – Aristotle

NPSST4

Length: 4 minutesComplexity: Standard

“Make a customer, not a sale.” – Katherine Barchetti

NPSST5

Length: 5 minutesComplexity: Standard

“There is place in the world for any business that takes care of its customers – after the sale.” – Harvey MacKay

NPSST6

Length: 5 minutesComplexity: Standard

“You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz

NPSST7

Length: 4 minutesComplexity: Standard

“One customer well taken care of could be more valuable than $10,000 worth of advertising.”– Jim Rohn

NPSST8

Length: 4 minutesComplexity: Standard

“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.” – Kōnosuke Matsushita

NPSST9

Length: 5 minutesComplexity: Standard

“Civility costs nothing and buys everything.” — Mary Wortley Montagu

NPSST10

Length: 5 minutesComplexity: Standard

“The ability to get along with people is as purchasable a commodity as sugar and coffee. I pay more for that ability than any under the sun.” — John D. Rockefeller

NPSST11

Length: 5 minutesComplexity: Standard

“There can be no defense like elaborate courtesy.” — E.V. Lucas

NPSST12

Length: 6 minutesComplexity: Standard

“We don’t want to push our ideas on to customers, we simply want to make what they want.” Laura Ashley

NPSST13

Length: 5 minutesComplexity: Standard

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos

NPSST14

Length: 6 minutesComplexity: Standard

“Your smile is your logo, your personality is your business card, how you leave others feeling after an experience with you becomes your trademark.” – Jay Danzie

NPSST15

Length: 6 minutesComplexity: Standard

“Customer service shouldn’t just be a department, it should be the entire company.” Tony Hsieh

NPSST16

Length: 4 minutesComplexity: Standard

“Instead of focusing on the competition, focus on the customer.” – Scott Cook

NPSST17

Length: 5 minutesComplexity: Standard

Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. – Kevin Stirtz

NPSST18

Length: 6 minutesComplexity: Standard

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. – Don Alden Adams

NPSST19

Length: 5 minutesComplexity: Standard

Seek first to understand. Then to be understood. – Stephen Covey

NPSST20

Length: 4 minutesComplexity: Standard

The reputation of a thousand years may be undermined by the conduct of one hour. – Japanese Proverb

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