The Law of Win/Win says, ‘Let’s not do it your way or my way; let’s do it the best way.'” Greg Anderson

“Politeness and consideration for others is like investing pennies and getting dollars back.” — Thomas Sowell

“Courteous treatment will make a customer a walking advertisement.” — James Cash Penney

“Standards are not established by your proclamations they are established by your routines.” — T Jay Taylor

“Arriving late was a way of saying that your own time was more valuable than the time of the person who waited for you.” ― Karen Joy Fowler

“Etiquette requires us to admire the human race.” — Mark Twain

“Cleanliness and order are not matters of instinct; they are matters of education, and like most great things, you must cultivate a taste for them.” — Benjamin Disraeli

“We tire of those pleasures we take, but never of those we give.” — John Petit-Senn

Etiquette means behaving yourself a little better than is absolutely essential. – Will Cuppy

“Friends and good manners will carry you where money won’t go.” ~Margaret Walker

“Good manners will open doors that the best education cannot.”~Clarence Thomas

“Rudeness is the weak man’s imitation of strength.”~Eric Hoffer

“Politeness is a sign of dignity, not subservience”. – Theodore Roosevelt

“God gave you a gift of 84,600 seconds today. Have you used one of them to say thank you?”
― William Arthur Ward

“Manners are the ability to put someone else at their ease…by turning any answer into another question.” ― Tina Brown

“Are you really listening . . . or are you just waiting for your turn to talk?” — R. Montgomery

“People loan their trust, they don’t give it.” — Doug Smith

“The most important trip you may take in life is meeting people half way.” – Henry Boyle

“Place a higher priority on discovering what a win looks like for the other person.” – Harvey Robbins

“Every person in this life has something to teach me–and as soon as I accept that, I open myself to truly listening.” Catherine Doucette

“There are two ways of meeting difficulties: You alter the difficulties or you alter yourself meeting them.” Phyllis Bottome

“The most important thing in communication is hearing what isn’t being said. The art of reading between the lines is a lifelong quest of the wise.” Shannon L. Alder